Sick and tired of bad service and unwillingness to help.

<p>I canceled my voice line ( ********** 644) on the 18th of January 2017 because I was unhappy with the service and quality that Telkom gives. Firstly called in to cancel and they said I have to send a email and they can't do it over the phone, I knew they where lying because my colleague did it like that a few weeks back, but I sent the email anyway. Called in at the beginning of Feb to here of the cancelation is being processed, they said no because my adsl is still active, recieved notification from afrihost that the adsl has been canceled and called Telkom again, spoke to shevon pillay and she gave me her personal email address to again send the cancelation documents, she read my email but did not respond, that was on the 20th, called again today and Sharon informed me it's not canceled yet, requested to speak to a manager because she did not want to help me to cancel the Damn thing over the phone and she said they are in a meeting. If my voice line is not canceled by Wednesday, next week, then I'm sharing this post on social media, why am I still receiving statements if I'm not using your service! </p> <p> </p>