Sick and tired

Do not bother to get a telkom line! The level of service is pathetic! I moved (in the same toad) and requested to transfer my line and adsl. When I called back a few weeks later to confirm , I was told that telkom I’d cancelled my request as they couldn’t provide me with the service I requested. Long story short, I was told to cancel my line and reapply. Which I did! I had a brand new adsl and phone line installed 2 weeks ago and as of today I have been disconnected! I can’t log a fault as my phone number doesn’t exist and I now have to inconvenience myself once again to go in and see if someone can assist me in a store as I do not have a landline! It is not worth the effort really - I am so sick of bad service!