Sick and tired!!!!!!

My husband and I are so sick and tired of phoning in almost every day to consultants . We need to continuously request to increase our line speed and still nothing has been done. A technician was sent out several times and still the problem persists. We are really frustrated , having a 10 meg line and only receiving 2 meg/s. We are literally paying for bad service. We will take our business elsewhere . I will never recommend telkom to anyone . Such bad service and such a disappointment.