Shut up and pay for what you will not get.

Our DSL data line service has degraded to such an extent that as a company we are unable to function. Our data speed has been tested independently and we are currently receiving less than 10% of the data speed that we are paying for. We have reported faults with no response, the only response that we can get get is is you are in a bad area. Yesterday I visited the Bellville Telkom sales office to find out what alternative there is to DSL to be told there is not, which is nonsense. The sales person was extremely rude and basically told me to stop complaining and down grade to a basic DSL line. Considering that Telkom has been happy to bill me for the fastest DSL option for a number of years knowing full well that they cannot deliver is really unacceptable. I have tried on a number of occasions to call the business sales call center but the phone is left unanswered. What makes it even more infuriating is that we are no more the 250m from the nearest exchange surely there is a reliable LTE or similar alternative.