Shut this company down

You never receive refunds for wrong debit orders made from their side, you do not receive compensation for down time of internet or other services. Many times I have sat without internet for weeks or a month and I am still expected to pay my bill. Telkom mobile just as terrible, debit the incorrect amounts or accounts. They've also cut my line before claiming my bill was not paid, after sending them proof that is is paid they apologized and I had to wait 2 days for my line to be re-activated with no compensation and firstly wanting to change for the reactivation