Shunted from pillar to post

<p>My ISP is Mweb but DSL line is withTelkom. My internet connection disappeared a week ago. It turns out my DSL line sat in a holding pool with Telkom since 20 Sept 2016 after we moved house and now they have simply released it and converted it back to analogue without ANY notification to me or my ISP. I had uninterupted DSL services up until last week. So instead of Telkom backdating my DSL line charges, and simply giving me a call to migrate the line back to them and retain my business, they USELESSLY and SPITEFULLY remove DSL service altogether.</p> <p>I have been calling the ISP as well as Telkom for a week, spent countless hours on hold and on calls with several different people. I am literally being shunted from pillar to post. I don't know what the problem is between Mweb and Telkom but neither is willing to admit fault on their side and neither claims to be able to reinstate my ADSL line. Telkom keeps telling me to call my ISP to reinstate the line and Mweb keeps telling me that they don't have authority to reinstate the line. i am so tired of this that if it isn't sorted out ASAP i will be cancelling both these buffoons and moving elsewhere. This is RIDICULOUS. I called Telkom an hour ago, got told to call my ISP. I called my ISP. My ISP told me to call Telkom. I called Telkom. Telkom told me to call my ISP. OH MY WORD WHY IS IT SO DIFFICULT IN THIS COUNTRY TO GET CONNECTIVITY AND RELIABLE SERVICE!!!! I DON;T CARE IF YOU GUYS ARE FIGHTING WITH MWEB, I work from home and losing wifi connectivty is costing me THOUSANDS in data charges!!!! WHO IS GOING TO PAY FOR THIS!! NEVERMIND MY CELLPHONE BILL FROM CALLING YOU ***********S ALL DAY as well as my loss of business due to me WASTING my time with this!!!!! Account number ********** 76735. Can someone with a brain call me to reinstate my DSL line ASAP because I am beyond frustrated.</p>