Sh*tty services

I am very dissatisfied with the zero service from Telkom. If there was a negative rating I would give them. I had a contract (data) with them. When the term came to an end I called to discontinue with the contrat but keep the number. They however canceled my number as well. I called them to reactivate my number. They opened a case and gave me a case number. They never contacted me for over a week until I called them. The agents I got were clueless on what they were talking about. About 2 weeks later, I called AGAIN and the agent said the case was closed but did not give me any resolution. At this point I am very mad, I WILL NEVER USE TELKOM EVER AGAIN.