1 reviews | Active since Feb 2018
Showmax subscription link is a trap to rob you of your money
When a friend recommended I use Telkom as my service provider I would be happy. That happiness was short lived. Actually I was only happy the first month of my contract with them. I have been trying to get a hold of them through their contact centre to have them cancel my showmax subscription. I have now for 8 days held on the line for more than 2 hours each call. DO NOT link your showmax subscription to your Telkom account it's a trap. They make it easy for you to link the subscription but extremely difficult to cancel. You can't cancel this on line or through their app. The app never works by the way. I am stuck with a subscription I no longer want and no seems to be able to assist me. Showmax linked to Telkom is trap do not do it.
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Charl
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Charl
Telkom Social Media Team
