1 reviews | Active since May 2010
Showmax promotion nightmare
<p>I am having problems cancelling my Showmax subscription which is billed through Telkom. I easily activated it on my account through MyTelkom wesite and now I am stugling to get it removed from my account. <br /> <br /> Your website clearly states " Talk to us to remove the R99 Showmax subscription from your account. " However, I folowed this and wasted last 4-5 days speaking to your consultants but they either don't know or are unable to get this done. </p> <p>Can someone urgently assist me with this and get R99 Showmax subscription immedeiately removed from my account? Service I received so far is absolutely unaceptable.</p>
Good Day,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest. Please send us the number linked to the showmax as well as ID of the account holder to *** and quote ***
Regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest. Please send us the number linked to the showmax as well as ID of the account holder to *** and quote ***
Regards
Yazied
Telkom Social Media Team
Best regards,
Good day Yazied,
Here is the information as per request:
- Number linked to the Showmax, my Telkom account ***;
- ID of account holder, my ID ***.
Please let me know when Showmax subscription is removed from my Telkom account.
Thanks.
Regards,
Ivan.
Good day Yazied,
Here is the information as per request:
- Number linked to the Showmax, my Telkom account ***;
- ID of account holder, my ID ***.
Please let me know when Showmax subscription is removed from my Telkom account.
Thanks.
Regards,
Ivan.