ShowMax Cancellation

I subscribed for ShowMax on my existing contract with Telkom. I later decided to cancel the subscription for this service as I rarely use it. A cancellation was logged telephonically with a consultant over the phone on March 7th, it is now 3 months since this incident was logged and no resolution as yet and I am still being billed for this due to Telkom's inadequacies in resolving simple issues.

Requesting a correction to be done and all funds withdrawn from my account for this terminated service to be reimbursed .