Showmax bolt on no information

Hi<br> <br> I have tried for 5 hours across the course of 2 days now to get information about your 'entertainment bolt on service' no one on the other end seems to have any proper information about this. What are you telling your staff ? Do you not want clients to have information on your products? Why are you advertising something that is unobtainable, is this false advertising? Please get someone who knows about this product to contact me as this is completely unfair.