1 reviews | Active since Sept 2010
should stop doing business
<p>How *********** can you be? Ordered an uncapped adsl line in feb 17 and the line was installed within a week. However I waited 3 months for my first bill and debit order to go thru as all my details was send thru to them. After a lot of calls to them one of the even tried to tell me that they can’t let the debit order go off on the 1st. What a load of ****. Till today they could not get it right. How is that for service.</p>
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Bronwyn
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Good Day
Thank you for making contact with us.
Kindly send us a private message with your information for our team to follow up.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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Got a reply yesterday stating that i must send my details to them privately. I did send my sel number to them but still did not hear from them. And dont even try to call the call senter and ask to speak to a manager or a supervisor. They are always in a meeting.
Got a reply yesterday stating that i must send my details to them privately. I did send my sel number to them but still did not hear from them. And dont even try to call the call senter and ask to speak to a manager or a supervisor. They are always in a meeting.