SHOULD CHANGE THEIR NAME TO HELLKOM

Its been a nightmare trying to apply for a Telkom residential line and adsl line. we have missed about 6 appointments. Every time I inquired as to why we missed an appointment we are told that the technician came out and said no one was available. Yet there is always someone at home. Every time we call the call center we can never get a answer . I have spent over 4 hrs in calls with the call center , left about 15 messages for a supervisor to call us and try to assist us with a simple inquiry . A REAL NIGHTMARE