AF
ANTON F

1 reviews | Active since Oct 2011

13 Mar 2016, 12:00

Shop too small.....not enough consultants

On Sunday13 March 2016 we visited Telkom in Key West. The shop was crowded and a long queue was waiting at the cashiers/ info desk. This shop must service the entire West Rand and is much too small to accommodate all their clients and consultants. I was not prepared to wait in the same queue as those who wanted to sort out heir account queries and other problems.

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Replies (1)
Telkom
Telkom's reply13 Mar 2016, 12:12
Official
Hello AntonMetro,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212460.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team