Shoddy workmanship results in repeated unresolved

I have logged repeated faults with telkom only to have them incorectly marked as solved. I have no phone or internet for 3 weeks now<br> I have just been outside on the street and cant believe the shocking work they have done. <br> Both junction poles have not been closed properly. <br> One of the junction poles had its steel lid ****** because of this very reason. <br> After hackling at them for 6 months they replaced it with an very old aspestos lid that dosent close properly leaving many of the connections exposed to the rain and passers-by. <br> The latest bit of \work"carried out by them involves connecting the two juntion poles by taking a bit of soft grey cable and tying it to the street light poles just above head hight. The cable has then been wrapped around my security spikes before it goes through the half open unsecured lid. The cable also lies on the pavement to be walked on<br> <br> I wouldn't mind so much except whenever this so called technician carries out his bodge jobs he manages to dislodge my connection every flipping time which results in me sitting on hold to customer care for 20 minutes trying to log a fault. <br> There are other issues but not supp**** enough space to type. """