Shoddy service

I was initially contacted by Telkom early September and asked if I wanted the new house phone as I currently have the the old one. I was quite excited and said yes.

On the 14 September 2018, Sam from the IT courier company called me and said that my phone was ready for delivery and I said that he could go my address as I had left my ID with my niece for my telephone to be delivered. Sadly it has not been delivered up to now. I have been from pillar to post. No one has been able to assist. Patrick from IT courier has taken up the query on 26 September 2018. Still no luck. I find the service appalling.

If this situation is not resolved by Friday the 23 November 2018. I am putting the entire complaint on “hello peter”.