AC
Aren C

1 reviews | Active since Aug 2015

06 Jan 2016, 17:23

Shoddy Conduct

If you are considering applying for a contract with Telkom dont. I was told I must wait a week and a half just to hear if my contract has been approved or not. This is a outrage in this age of technology. Other networks are immediate. I app**** for the contract on Sunday being a existing member, it has been 72h and now I was just told I must wait another 72 working hours for a answer. I made sure that Telkom lost a substantial amount of business last year. Can your company afford to loose more. Or maybe I need to open about another 100 or 1000 orders and leave you with a influx. I am at my whits end with your whole company I was considering a landline to but now I will not be renewing anything. You whole business has left a bad taste in my mouth.

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Replies (1)
Telkom
Telkom's reply07 Jan 2016, 13:12
Official
Hello arencomley,

Thank you for bring this matter to our attention,

Please be advised that this matter has been sent to Credit Management ***** Centre as the was ***** suspected on your account and feedback will be provided.

Your reference number: SM171532

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team