MK
Maartens K

1 reviews | Active since Jul 2017

14 Dec 2017, 10:46

!!!!SHOCKING!!!SHOCKING!!!SHOCKING

You must be the most useless company in the WORLD!!! we moved a month ago to a new house and asked for our ADSL line to be moved. After hours and hours of pointless phone calls been send from one department to the next as no one there knows the nose from their ear and after sending numerous complaints we now have to learn that our line has been cancelled. I mean *** who has asked you to do that!!!! or is it your way of showing us - pathetic! I want this resolved today but that might be asking to much as everyone on SA that has the misfortune of dealing with your lame company will know that it is a miracle to get any response or action from you.

0
Replies (1)
Telkom
Telkom's reply29 Dec 2017, 14:54
Official

Hi Maartens,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,