Shockingly poor service by Telkom
<p>After cancelling my Telkom land line in Noivember 2016 I wtill receive an account every month. Numerous attemps at my own airtime cost to rectify are useless. It takes forever for them to answer the phone and when you evetually get to speak to an operator, the line either cuts or you are put on hold while they 'investigate'. The 'disputes' section on their website has absolutely no effect and one can log as many disputes as you like yet when looking at the logged disputes, there is nothing. They keep promising to fix the billing and nothing happens. Telkom's adminstration must be THE worst service provider in the entire world.</p>
I received the reply in which you ask me to provide you with the original documentation (which, by the way, you should have in your possession anyway together with all of my queries and complaints).
You omit to provide me with an email address so that I can email you the documentation you require. That is not very helpful.
I received the reply in which you ask me to provide you with the original documentation (which, by the way, you should have in your possession anyway together with all of my queries and complaints).
You omit to provide me with an email address so that I can email you the documentation you require. That is not very helpful.