Shockingly bad service from Telkom

Shockingly bad service - after reporting (four times) our line as faulty and it being a line used for a credit card for a business, we are still waiting after four days for the line to be repaired. Ref: 25BVK170318 reported on 17.03, 18.03, 20.03 and 21.03.2018 with promises of a technician arriving to repair the fault. Bad service, will not recommend Telkom to anyone.