Shockingly bad service!!!

<p>How many more reviews do I need to write about the shocking service Telkom provides! Your products is great but your service delivery is shockingly bad, and the worst thing, your staff don't care! </p> <p>I am still being charged for the full package since December and now again in January when I cancelled my service back in November. I have since bought a new LTE package from you and have been a long standing customer of Telkom.</p> <p> </p> <p>Please resolve my Telkom account and adjust my bill accordingly, I will not pay a cent until the adjustments are made. I was told the cancellation fees will be about R65 per month? I don't even see why I should pay cancellation fees when I am still using your products. Just cancel the old contract completely and adjust my new contract! </p> <p> </p> <p>I aslo want want to mention that I went into your N1 City store and wow what terrible service. I stood in a line while there were only two staff members behind the counter serving people. The others were in and out in the back office and could see the long line and people having to wait but they didn't seem to care at all. The one staff member was sitting on the computer doing his personal stuff and didn't give a hoot about the customers, he also has a very arrogant attitude. Then again, I see this arrogance a lot in Telkom service, maybe this is your MOTTO? </p> <p> </p> <p>You should let a few Hotel people come and train your staff about customer service! Hoteliers are thought that the customer is King! At Telkom it seems more like Telkom is King and the customer should just worship at their feet. </p>