KB
Kobus B

1 reviews | Active since Dec 2016

09 Dec 2016, 22:05

Shockingly BAD service

<p>The landlines was off for a week, when it was finally fixed. The ADSL was still not working. That was two weeks ago. Whenever I call the lady that answers just keep saying sorry but has NO resolution, for the problem. I have phoned seven times. The last three times, I asked to speak to the manager, but her reply was "He is currently busy but will phone back", she then asks my number. But there is still no reply. </p> <p>They have the worst customer service and is no help at all.</p>

0
Replies (1)
Telkom
Telkom's reply11 Dec 2016, 13:12
Official

Hi Kobusdb58


Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media Team

Best regards,