1 reviews | Active since Jan 2011
Shocking/unacceptable service trying to cancel our business account
<p>I cancelled our business account in Feb and to date the account has still not been finalised!</p> <p>The account eventually received the attention to be close which was ONLY done in July but of course with charges for every month from the date of cancellation. Now nearly 2 months to get them to revise/correct the account..</p> <p> </p> <p>Current Reference number ********** 7 if anybody at Telkom acutally reads this and can help!!!</p>
Hi
Sent all into information on the 01.09.2016 first thing and still no response!!!!!!
Hi
Sent all into information on the 01.09.2016 first thing and still no response!!!!!!
RECEIVED THIS TO WHICH I HAVE RESPONDED TO WITH ALL THE SUPPORTING INFORMATION AS WELL AS THE MY PREVIOUS CONTACT PERSON AND STILL NOT ACTION !!!!
From: HelloPeter Telkom **********
Sent: Monday, September 12, 2016 8:21 PM
Subject: Telkom Cancellation Request - AI **********
Good day
Thank you for making contact with us via the Hello Peter platform,
For assistance with cancelling your Telkom service kindly provides us with the cancellation request you sent through,
If you do not the email please complete the attached form,
Please reply to this email once form is completed with a copy of ID, I will be attending to your cancellation request
RECEIVED THIS TO WHICH I HAVE RESPONDED TO WITH ALL THE SUPPORTING INFORMATION AS WELL AS THE MY PREVIOUS CONTACT PERSON AND STILL NOT ACTION !!!!
From: HelloPeter Telkom **********
Sent: Monday, September 12, 2016 8:21 PM
Subject: Telkom Cancellation Request - AI **********
Good day
Thank you for making contact with us via the Hello Peter platform,
For assistance with cancelling your Telkom service kindly provides us with the cancellation request you sent through,
If you do not the email please complete the attached form,
Please reply to this email once form is completed with a copy of ID, I will be attending to your cancellation request