SHOCKING TRUTH OF CLIENT SERVICE'S

The shocking truth of client service's at Telkom. In April this year I took out a wi-fi contract with Mondo Telkom. What a big disappointment. After numerous calls at my cost and a threat of ***** by selling an item they don't have stock of, I received my modem the end of May. The salesman ensured me, my debit order will only be R139 and not a cent more. At the end of June no debit went off. I tried to phone Telkom several times just to be put on hold. While I was playing for the call. I have not received any statement. By the end of July Telkom's debit was R298.91. After struggling again, I got hold of them. I was told it's admin fees, statement fees etc. Which I wasn't told by the salesman from Mondo Telkom. So the debit order bounced and PLEASE NOTE I HAVE NOT RECEIVED ANY STATEMENT. So the debit order bounced again. I then changed my statements from post to email, which still wasn't done. Because the debit orders bounce I pay bank fees and to my shock had to find out Telkom also charged me an extra R130. When I queried my account the client service's lady at Telkom told me ON RECORD I'LL HAVE TO SORT OUT THE PROBLEM MYSELF. So with other words I either pay or they cut my line and I'll have to go to Telkom, sit down behind their computer and make sure all my details are correct. Since it's my PROBLEM to solve. NOW THAT IS CLIENT SERVICE'S EVERYONE