SHOCKING TELKOM SERVICE-BUSINESS AS USUAL!

Telkom must be the worst company EVER to deal with! I have been trying to cancel our fixed line since 23rd January! I have sent through the necessary documentation, I have sent various follow up emails, I have spoken to numerous customer care consultants, Wishelan, Xolelwa, Frank, I have tried on Facebook, and every time Telkom is online and I request a response, they go offline! We are still being billed!!! Your customer service is NON EXISTENT and pathetic ! Could a senior manager please urgently SORT IT OUT immediately and credit our account in full! This is the exact reason no-one wants to use Telkom! Acc. ********** 00001.