Shocking Telkom Service
Trying to sort out an issue since 9 this morning, billing says phone new sales, new sales says phone technical you go backwards and forwads between the departments then explained in detail by thetechnical department that only new sales can assist you call new sales andexplain what the technical departmet says, they are offline for the last 4 hours, whenever you want to speak to a supervisor or a manager you cant they are not available always in a meeting. I took a 24 month contract out on the 4 October and the 19 October my services is suspended only got my first account no ********** 68
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Replies (2)'s updateReviewer Update
23 Oct 2018, 10:27I am still struggling to get answers and connected my ref number ********** order no ********** 63A just get told its being escalated how long does this take to be sorted out its more than 4 days no reply to my complaint on Hello.peter that shows you the service industry has also gone done
's update23 Oct 2018, 10:27
Reviewer Update
I am still struggling to get answers and connected my ref number ********** order no ********** 63A just get told its being escalated how long does this take to be sorted out its more than 4 days no reply to my complaint on Hello.peter that shows you the service industry has also gone done
's updateReviewer Update
23 Oct 2018, 12:14Just called again asked to speak to a manager or supervisor to be told they in a meeting every time you calm there is some reason why you cannot speak to someone in a senior position they are constantly in meetings it is very sad how Telkom work with their clients there is no urgency not even Hello.peter is helping
's update23 Oct 2018, 12:14
Reviewer Update
Just called again asked to speak to a manager or supervisor to be told they in a meeting every time you calm there is some reason why you cannot speak to someone in a senior position they are constantly in meetings it is very sad how Telkom work with their clients there is no urgency not even Hello.peter is helping