Shocking telkom service

Telkom was supposed to come turn on our WiFi on Friday 16th February 2018. It is now Monday 26th and they have still not come. They have confirmed for 3 separate dates and have not turned up for any. On these dates I have had to skip lectures and cancel work in order to ensure I am home for the 8-4 window they give. The whole process has cost me hundreds of rands on top of the WiFi cost in having to purchase extra data and cancel work and used a lot of my time and I still do not have WiFi.

Their call center is useless and is unable to help further than to ‘escalate my enquiry’ which clearly does nothing as I still have not been helped.