JK
Jenna K
1 reviews | Active since Nov 2013
02 Feb 2015, 11:43
SHOCKING TELKOM SERVICE
I wanted to change ownership of a Telkom line, went to the Rosebank branch (about the third time) with all my documents, stood in the queue for hours (again) and walked away thinking it would all be sorted. The Telkom line was never changed into my name and I refuse to go back there again. I can't get it sorted out because no one answers the phones at the call centre and the line is still in the other persons name so I cannot get any information as to why our line isn't working<br> <br> Service at Telkom = Pathetic!!<br> <br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
04 Feb 2015, 09:39Hello jennak89,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85643 .
We apologise for any inconvenience caused.
Kind regards
Gezla Schoonraad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85643 .
We apologise for any inconvenience caused.
Kind regards
Gezla Schoonraad
Telkom Social Media Team
Best regards,
Telkom's reply04 Feb 2015, 09:39
Official
Hello jennak89,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85643 .
We apologise for any inconvenience caused.
Kind regards
Gezla Schoonraad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85643 .
We apologise for any inconvenience caused.
Kind regards
Gezla Schoonraad
Telkom Social Media Team
Best regards,
