Shocking TELKOM - moving line to a new address

Hi there, <br> <br> I app**** for changing Telkom line to my new address in Sandton almost 3 weeks before. However no response has been received from Telkom so far. Not sure does it take a month just to transfer a line. This is really shocking. <br> <br> Any suggestion in this matter will be highly appreciated. I think they are the only and only telkom operator who does not have anybody to contact.<br> <br> Milan<br> *** - Home account