1 reviews | Active since Apr 2010
shocking telkom mobile service
<p>i cancelled my contract but they still continue to debit muy account each month. i received cofirmation that my cancellation request was received, yet they still debit me, i sent a second request and still received my cancellation request.</p> <p>i called their call centre to query and the consultant dropped the call before I could get her name or anything, this is very shocking service</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Morning Whitney,
Your cancellation request has been sent to our Retentions Team with case number ***1, feedback will be provided.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good Morning Whitney,
Your cancellation request has been sent to our Retentions Team with case number ***1, feedback will be provided.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,