DK
Duran K
1 reviews | Active since Mar 2018
19 Mar 2018, 14:38
Shocking Telkom Mobile
I have been having trouble with my Telkom signal for 3 months now. I use my network for work purposes and I cannot carry on this way any longer! I’m paying a contract and getting nothing for my moneys worth! My signal is so bad that I can’t send or receive messages nor make or receive any phonecalls. Having to reset my phone every time I need to get ahold of someone. For this reason, I would like you to please terminate my contract with immediate effect. I have gone into the store plenty times to try sort out the issue ! I’ve had enough now and I don’t see any other resolution.
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Telkom's replyOfficial
12 Apr 2018, 12:26Hi Duran K,
Thank you for making contact with us, we apologise for the late response.
Kindly be advised that the order is already cancelled, there is no contract on your profile.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply12 Apr 2018, 12:26
Official
Hi Duran K,
Thank you for making contact with us, we apologise for the late response.
Kindly be advised that the order is already cancelled, there is no contract on your profile.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,