Shocking - Telkom doesn't want money!!

I'm totally lost for words on how bad the "service" of Telkom is!! I've been trying since 1pm today to buy a once-off LTE bundle...it's nearly 9pm now. I forgot my password so I selected the option to re-set it. Telkom sent an OTP...it only took 6 minutes for the email to arrive (mind blowing) and by the time I inserted the OTP it expired?! What the actual...???!!! So this little mini game went on for another 7 emails, oh one of them not even containing the OTP, until I finally got the code on time, but then received a message that they were experiencing issues with retrieving my information.

Well dear Telkom...I HAVE BEEN EXPERIENCING ISSUES FOR THE PAST 8 HOURS IN TRYING TO BUY!!!!!! A BUNDLE. Your chat "service" is a disgrace and a total embassament. I've given up adding my info for the I don't know how manieth time to start the chat. The chat is a white display....that's it.

I cannot comprehend how bad the entire set up is of a company as big as Telkom!! It is beyond belief how difficult Telkom makes it to simply purchase data.

Absolutely mind blowing. Shocking