Shocking - Telkom

<p>My friends 82 year old mother is beyond desperate. She has been paying her monthly accounts for months and still does not have a landline. Visits to Telkom Pavillion, Westville, emails, online requests, numerous phone calls and her mother is STILL WITHOUT A PHONE!! How can this be right? Can we really call this service? It is shocking that should she need a phone in time of need she has none. Added to which no one can contact HER. This is not acceptable and frustrating beyond words.</p>