Shocking Support and terrible delays

<p>I have been trying to get a new phone through your store in Blue Route, Cape Town. Shaheed is excellent but is hampered by SHOCKING Support from his own company. Firstly it took a WEEK to advise that the phone I wanted was out of stock - it was ordered 2 days after your brochure came out - PATHETIC. Then instead of just being able to give me a new phone, they had to resubmit my application - this is such *******. Now Shaheed can't get anyone to confirm that he can give me the other phone, he just gets nothing from headoffice.</p> <p> </p> <p><br />Your Logistics is PATHETIC, everyone of your competitors had the phone I wanted and more, everyone of your competitors would have let me walk out of the store with a new phone and you take TWO WEEKS TO GIVE ME A PHONE. Not the Sony I wanted. Why do you even put phones in your brochure if not available. </p> <p><br />Sadly Shaheed has until 10am tomorrow to sort this out otherwise I am giong to MTN, he loses the sale through YOUR INCOMPETANCE. </p> <p> </p> <p><br />I should have gone straight to MTN last week but thought since I am already with you I would give you a try. I should have known better. </p>