1 reviews | Active since Aug 2010
Shocking Signal With No Way Out
<p>I've had this LTE Wireless Telkom contract for over a year, with almost a year of complaints about the signal being terrible (often below 1mbps). We're supposed to get speeds of up to 100mbps. We've tried everything. Today, guys came to try to install the booster, and the booster doesn't help the signal AT ALL. There are restrictions on placing things on the roof in our complex as well. Under the CPA, Telkom can't provide the LTE service that we have signed up for. For this reason, I would like to request a cancellation of this service with no penalties incurred.</p>
Also to add, I have multiple come out to test the signal and confirm it's terrible and not working at all. I've also had a number of case numbers, some closed despite not resolved. I work from home and this internet is actually hindering my business.We've tried everything with no success. If there is another Telkom service that would work at our premises, we could look at that as an option, but ideally to cancel this contract completely.
Also to add, I have multiple come out to test the signal and confirm it's terrible and not working at all. I've also had a number of case numbers, some closed despite not resolved. I work from home and this internet is actually hindering my business.We've tried everything with no success. If there is another Telkom service that would work at our premises, we could look at that as an option, but ideally to cancel this contract completely.
If we could please cancel this contract as soon as possible due to lack of service and signal. I'm unable to run my business with this slow internet speed, and will have to find another service provider until other options become available in my area.
If we could please cancel this contract as soon as possible due to lack of service and signal. I'm unable to run my business with this slow internet speed, and will have to find another service provider until other options become available in my area.
Hi Launa
Just a follow up on this. Please assist with the cancellation of the 50+50 gig contract. It's money wasted and I would really not want to be billed another month for something that's not working properly.
Hi Launa
Just a follow up on this. Please assist with the cancellation of the 50+50 gig contract. It's money wasted and I would really not want to be billed another month for something that's not working properly.
Hi Launa, no one has been in touch with me as yet. Please cancel this 50+50gig this month still before I'm billed continuously as I've had before for my other contracts with Telkom.
Hi Launa, no one has been in touch with me as yet. Please cancel this 50+50gig this month still before I'm billed continuously as I've had before for my other contracts with Telkom.
Hi there
This hasn't been cancelled yet, despite being investigated numerous times. Please cancel ASAP.
Hi there
This hasn't been cancelled yet, despite being investigated numerous times. Please cancel ASAP.
Still haven't been contacted by anyone despite the promises, and I'm being billed month after month! Please cancel this URGENTLY.
Still haven't been contacted by anyone despite the promises, and I'm being billed month after month! Please cancel this URGENTLY.
Still haven't been contacted by anyone despite the promises, and I'm being billed month after month! Please cancel this URGENTLY.
Still haven't been contacted by anyone despite the promises, and I'm being billed month after month! Please cancel this URGENTLY.