Shocking shocking Telkom!!!!!!

Again I turn to you Hellopeter have logged several faults with Telkom only to have the cleared without solving. <br> below is the response and even after an email and a call guess what I have still not had anyone call or try solve my problem!!!!!!<br> <br> SUPPLIER'S RESPONSE Telkom Time and Date 20:17:08 | Sat 13 Feb 16<br> Hello thaw,<br> <br> We are very sorry for the inconvenience caused. <br> <br> This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.<br> <br> Should you need to contact us, please do so via email: [Email Removed]<br> <br> Your reference number is: SM200410.<br> <br> Kind Regards<br> Gadija<br> Telkom Social Media