Shocking shocking shocking and hugely frustrating

Shocking, no care attitude, no help and get no answers. I terminated my Telkom ADSL line due to shocking service and from the time of taking out my account with them, I was first billed in excess of R7000 for Yellow Pages from a Previous owner of the phone number which took weeks to get resolved and credited, Thereafter I never got bills and my address was consistently wrong and was never fixed. I cancelled my account in February 2017. Confirmed by Telkom. I have NEVER EVER RECEIVED ANY INVOICES or bills, and that is because Telkom could never get my address right. Telkom have confirmed I cancelled my account and have CONFIRMED THAT THE PHONE NUMBER WAS ALLOCATED TO SOMEONE ELSE IN JULY 2017. SURPRISE SURPRISE I now get handed over for an account which is OUSTANDING. No phone calls. No requests for payment, no invoices, no billing just handed over but i have not had a Telkom account since February for this EXACT REASON. So frustrted !!!! and I get told, JUST PAY UP !!!! so sick and tired of shocking service and now I have a bad credit rating because of Telkom. Phone the company that I was handed over by and no joy there either. Pay up. I asked the person on the other side so would you pay for an account which is not yours and is R2000 of course the response was NO.