SHOCKING SHOCKING SHOCKING

OUR BUSINESS ADSL AND FAX LINE WAS ****** (CABLE THEFT) WAS ****** - WE HAD NO SERVICE AND IT WAS REPORTED ON 9 JANUARY 2018 AND ONLY RESTORED ON 31 JANUARY. I NEED A CREDIT PASSED FOR NON SERVICE AND I HAVE GOT NO JOY AFTER 7 VISITS TO YOUR BRANCH AND EMAILS TO YOUR STAFF AT CANAL WALK. THEY HAVE ALSO LOGGED IT TO THE ACCOUNTS, BUT NOTHING ! I HAVE EVEN EMAILED BUSI AT YOUR ACCOUNTS DEPARTMENT AND HAVE NOT HEARD ANYTHING EITHER !!!!!

MY LAND LINE RESIDENTIAL - I WAS SOLD A FIBRE RENTAL YOUR SALES CONSULTANT CHAD BUTLER, ONLY FOR TELKOM NOW TO POINT OUT THAT I HAVE BEEN INCORRECTLY CHARGED FOR AN ADSL LINE TOO SINCE FIBRE WAS SIGNED I NEED A CREDIT FROM 6 SEPTEMBER 2016 TO 19 JANUARY 2018 WHEN THEY FINALLY DID VOICE OVER - VOICE OVER DONE WHEN ERROR WAS PICKED UP ON INCORRECT BILLING - ALSO BEEN TO YOUR BRANCH 7 TIMES AND EMAILED AND CALLED - ******* !!!!!!!!