GS
Gavin S
1 reviews | Active since Oct 2015
17 Oct 2017, 17:36
SHOCKING SHOCKING SHOCKING
Line cut An amount was deducted from my bank account under the name of Telkom Mobile Bank and I thought it was ***** as I have to "mobile" account Bank reversed the payment To add, I have sms's from Telkom apologising for network outage They cut the line, I paid 3 days ago...still now internet ...line down
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Telkom's replyOfficial
24 Oct 2017, 07:25HI eagle888
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We do apologize for the delay. We have interrogated your service and we pick up active Internet sessions. May we please request to confirm the status of your connection when possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply24 Oct 2017, 07:25
Official
HI eagle888
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We do apologize for the delay. We have interrogated your service and we pick up active Internet sessions. May we please request to confirm the status of your connection when possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,