Shocking services n no accountability... For error of R10 810.38

<p>Telkom mobile has debited my cheque in error for R12282;50 on 20 may 2017..After numberous calls n back n forth .. yes admitted that a fault was made n will be refund with amount R10810.38. on 2017 June 20... Since then .. no feedback from them no emails .Nothing.. However everyday I keep asking n begging for monies.. each time a new case no is logged n told it's not them responsible .. n there is process to be followed.. n in 7 working days I get monies... Imagine if one those consultant s were debited with in error for such huge sum ... N now I push from one place to other .. all want is money n someone to take accountability.... Such terrible service... </p>