1 reviews | Active since Aug 2016
Shocking service with Telkom
Telkom have been a nightmare to deal with. We moved to telkom fibre and that took numerous phone calls and weeks of waiting before we could get any installation. Then on the day of installation telkom could not generate new passwords. Technical problem. Now we have no internet connection and telkom has high call volumes and no one answering the call. Then I cancelled the telkom mobile wifi device that we had. I told the person on the phone NOT to accidentally cancel my husbands cell phone ( which he took out with telkom in June). He laughed and said he'd never do that. What do they do. They cancel ALL services and then admit its their error. Do you think you can get this contract turned on as quickly as it was switched off. No luck!. Its been a nightmare. I wish I was not caught up in telkom. Such disappointing service all round...and no one phones to applogise. Never mind the billing nightmare I'm sure this will creat...and agin you can't speak to anyone about it. Just call centre people who aren't even able to call managers help them. I could go on and on.
