Shocking service to say the least!

I have been trying to get my Telekom line and Adsl line cancelled for the last two months now using Telkom customer service helpine. My issue is that when you phone them you NEVER get to talk to anyone. You are always on hold. I have since gone to a Telkom store for help and they told me they can't help me!<br> <br> Looks like it's easy to open an account but impossible to close one. I know that you have to cancel 30 days in advance so I've been trying for two months. Now I have moved but my line at the previous house is still active! And this because Telkom cannot offer a decent call centre service.<br> <br> I will NOT PAY one cent further. It is not the consumers fault that they can't sort out their services. I will ensure not one person I know ever uses this useless company again. I expect Telkom to contact me immediately as I have wasted enough money on phone calls to them!