Shocking service to get Account working again using ADSL.

Shocking shocking service since the 1st July to get ADSL line working, after numerous calls logged and closed,

Eventual awesome service whereby its confirmed that Device aka Router 100% , Line 100% , Port/Switch 100% working, all tested with Test user.

So techincal provides a TIn number to call Sales that your account must be Deactivate and reactivated as the "user account" is *******ed. Try talking to Sales, either they want to punt Fibre or upgrade your package to something new or bigger.

Bit pointless upgrading when there is no service since the 1st July.

after the third attempt this week now to take to "sales" new or cancellations, the left does not know the right and the right well does not know the left all blame technical to do....

So here is my request on Social now for some assistance: Truly shocking run around service, did not know Telkom was employed this level, not impressed and its the first time now in 20 odd years I experience this side from Telkom.