1 reviews | Active since Oct 2013
Shocking service to date
My husband took out a wifi package with Telkom in DECEMBER and still to date we have received absolutely no feedback on installation.
We were informed that installation could only happen on the 19th January because everyone is on holiday!!!!! He has phoned over ten times and held on for over an hour with no luck as to when this will be installed, it is the 19th and no follow up call to confirm they will be coming through
If we do not get feedback within the next hour I am cancelling your shocking service and going to another more professional service provider who actually appreciates their customers
One date given was the
Hi leigh-ann-werner-fouche
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi leigh-ann-werner-fouche
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,