Shocking service Telkom
My husband went into Telkom in Sandton City 3 weeks ago to collect my iPhone X for a Telkom Mobile contract. At the time he was advised that it would take up to 72 hours to migrate my number. Three weeks later and hours of holding for assistance on their phones that never get answered I still have to use pay as you go. Seriously Telkom this is not acceptable.
Hi karen-zimelka,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi karen-zimelka,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi Karen ,
Thank you for getting in touch with us, we apologise for the late response.
Please note that your query will be closed due to no details provided to contact or follow up with the Store.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Karen ,
Thank you for getting in touch with us, we apologise for the late response.
Please note that your query will be closed due to no details provided to contact or follow up with the Store.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,