1 reviews | Active since Sept 2016

19 Nov 2016, 16:01

Shocking service Telekom

<p>For the past 4 months I've been battling with Telkom they've messed up<br />my account. There is no use calling the call centre as they are totally useless<br />I've escalated to the escalation department which is just as useless<br />Telkom has a habit of closing calls without resolving the issue<br />they leave no contact numbers or email addresses so you can't get hold of them.<br />This is the worst service I've ever seen Telkom is in shambles.<br />This is the third time I'm writing on hello Peter the first time I had someone from social media contact me and they tried to resolve some of my issues the second time no one got hold of me<br />this is the third time I'm writing on hello Peter. In the hope that someone in Telkom <br />can get hold of me and resolve this issue because it can move to 6 months now.</p>

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Replies (1)
Telkom
Telkom's reply20 Nov 2016, 16:36
Official

Good day.

Thank you for allowing us to further assist with this query. This matter will be sent to management for attention. Feedback will be provided.

Regards,
Moenieb.
Telkom Social Media Team