MG
Mazizi G

1 reviews | Active since Jul 2011

19 Apr 2016, 08:54

Shocking service still continues with Telkom

After lodging a complaint on Jan 2016 ***, telkom still debits me for the device I dont have.<br> Called on the 15 April at 08:25, I spoke to Valencia Bindela, who also ran out of patience and dropped the call on me at the end, I am not surprised with that, she works for Telkom ***.<br> Requested for D/O cancelled and ***2 was logged with 72hrs TAT.<br> Cancellation email was sent in Jan 2016 and also advised that I didnt take delivery and was no longer interested because you didnt stick to your promises. I am disgusted by level of service I received from Telkom and wouldnt even recommend any of my friends and family to even consider it as an option.<br> Stop debiting my acc, Stop sending me statements via email. continuation of this, will result to me personally taking legal action against you.<br>

0
Replies (1)
Telkom
Telkom's reply19 Apr 2016, 09:58
Official
Hello ***,

We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.

Regards
Noleen
Telkom Social Media Team.