1 reviews | Active since Aug 2016
Shocking service, shocking after sales, shocking all round
<p>We recently had the misfortune of having our Telkom landline Internet service terminated due to the line being physically cut, so we decided to cancel the month to month service and "upgraded" to the 24 month LTE service. </p> <p> </p> <p>When we canceled the line contract in June and to date we are still being billed and the "dispute" is still underway. However we transferred the 24 month contract over to a new subscriber and what happened a debit order went off... This is unbelievable in relation to the experience had with this so called world class provider... </p> <p> </p> <p>I will be cancelling the debit order and blocking Telkom from helping themselves as I'm sure we are not the only people suffering to this corporate greed. I hope that if you are looking for an Internet connection that you steer as far away from Telkom as possible, due to their incredible lack of customer service that they should actually be promoting. I'm not even going to touch the fact that we have overpaid on the canceled line and are awaiting a rather substantial refund... </p> <p> </p> <p>lets see if they even move for a moment in regards to our highly unfavourable lack of customer service... </p>
