Shocking service -*******!!
<p>I had no internet connectiion at work for about 2 weeks. After phoning about 20 times , I was told there was a cable problem in my area and that would have to wait for a technician to come fix it. In the interim, I had to purchase a 3G card so that I could carry out my transactions on the net. After it was fixed, I received a bill for over R1000,00 for an unnecessarycallout fee. After many calls and sending "facebook messages" I was assured the amt was reversed but when I received my latestphone bill , the amt was reflected as outstanding. I have posted on Facebook asking Telkom to phone me without success. Please someone help!!!!</p>
Hello michelle-shargey
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Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello michelle-shargey
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
