Shocking Service (Once Again)

I'd like to lay a complaint against a recent online conversation with a telkom agent Washalen who did not assist me with not 1 of the 4 requests I made - after 32 mins of bantering with me and being disagreeable, then told me to go to self service - and surprise, surprise - promptly cut me off. And did I mention that an agent a week ago telephonically also cut me off? Unbelievable Shocking Service (once again).

If it is not faulty lines, ADSL not working, then billing issues, then merging accounts without my knowledge, then removing my services and saying it was never set up in the first place, then adding services I never requested, then agents stating that things are not there when I can see it on a statement they sent me, then bouncing me between departments and after holding for 45 minutes cutting me off, (numerous times), then online services not working or someone passing the buck and saying that this is not "their department", then working with assistants who are not qualified for the job, then charging me 6 months later for services that were terminated, then supervisors not acknowledging your requests (giving you reference numbers for same, but then doing the exact opposite of what was requested).... and then you call again, and they do exactly the same...

Last year I contacted over 12 agents and more than 4 supervisors (and it took in total over a year to sort one number out).... that was no sooner over and the cycle starts again with something else ..... grrrrrrr :(:( :(.

I couldn't agree with what someone said earlier on... how they are still in business is absolutely beyond belief